Privacy Policy

Last updated: September 2026. This page explains what information HamanTech collects through this website and how it is used.

1. Introduction

HamanTech ("HamanTech", "we", "us", "our") is a machinery sourcing, inspection and export business based in Xi'an, China, serving international customers seeking CNC machinery, woodworking machinery, laser machinery, waterjet machinery and related industrial equipment. This Privacy Policy explains what information we collect through hamantech.com (the "Website"), how we use it, and the choices you have. By using this Website, you agree to the practices described here.

2. Information We Collect

We collect information in two ways: information you choose to give us directly, and limited technical information collected automatically when you browse the Website. Each is described below.

3. Information You Provide

When you submit a quote or contact request, or sign up to be notified when a machine is back in stock, we collect the information you choose to enter into that form. Depending on the form, this may include:

  • Your name
  • Email address
  • Phone / WhatsApp number
  • Company name
  • Country
  • The machine or product you're interested in
  • Your message or inquiry details
  • Any other information you choose to include in your message

We do not collect payment card details through this Website — we do not process payments online.

4. Information Collected Automatically

Like most websites, our hosting and content-delivery infrastructure automatically logs basic technical information when pages are requested, such as IP address, browser type, device type, and the pages visited. This is standard server-level logging used for security and reliability, not a dedicated analytics or tracking platform. As of the date above, this Website does not run Google Analytics, Google Tag Manager, Meta Pixel, or any advertising/retargeting script — if that changes in the future, this policy will be updated first.

5. Information Submitted Through Contact / Quote Forms

Information submitted through our quote request form, contact form, or "Notify Me When Available" stock alerts is stored securely in our database and may be used to respond to your inquiry, prepare a quotation, discuss your machinery requirements, arrange follow-up communication, provide product information, provide after-sales or customer support, and otherwise process the business request you submitted. We do not use this information for unrelated marketing without your consent.

6. How We Use Your Information

We use the information described above to: operate and improve this Website; respond to inquiries and prepare quotations; communicate with you about your order, shipment or after-sales support; maintain records of our business communications; and meet legal, accounting or export-documentation obligations where applicable.

7. Communication With Customers

If you submit an inquiry, we will contact you by email, phone, or WhatsApp — whichever contact details you provided — to follow up on your request. We will not add you to a marketing list or send unrelated promotional messages without a clear way to opt out.

8. Cookies and Similar Technologies

This Website does not use advertising or analytics cookies. The admin dashboard used by HamanTech staff to manage the site relies on browser local storage (not cookies) to keep a staff member signed in — this only applies to HamanTech's own team logging into the admin panel, not to visitors browsing the public Website.

9. Website Analytics

We do not currently use a dedicated web analytics platform (such as Google Analytics) on this Website. If we introduce analytics in the future to understand how visitors use the site, we will update this Privacy Policy to describe what is collected and how.

10. How We Share Information

We do not sell your personal information. We share information only with the service providers described in Section 11 below (who process it on our behalf to operate the Website), where required by law or export/customs regulation, or where you have separately agreed to it (for example, sharing shipping details with a freight forwarder you asked us to use).

11. Third-Party Services

This Website uses the following third-party services, each of which processes data on our behalf under its own privacy and security terms:

  • Supabase — our database and file-storage provider, used to store form submissions, product content and uploaded images/documents.
  • EmailJS — used to deliver quote/contact form submissions to our team by email.
  • Google Fonts — used to load the typefaces shown on this page, which involves your browser requesting font files from Google's servers.

We do not use a separate CRM, advertising platform, or payment processor on this Website.

12. International Data Transfers

HamanTech is based in China, and the third-party service providers listed above may store and process data on servers located in other countries. By submitting information through this Website, you understand that it may be transferred to, and processed in, countries other than your own, which may have different data protection laws than your home country.

13. Data Storage and Retention

We retain inquiry and quotation records for as long as reasonably necessary to respond to your request, maintain our business and export records, and meet applicable legal or accounting obligations. If you ask us to delete your information and we have no legal or legitimate business reason to keep it, we will do so.

14. Data Security

We use industry-standard measures — including encrypted connections (HTTPS) and access-controlled database permissions — to help protect information submitted through this Website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Your Privacy Rights

You may contact us at any time to ask what information we hold about you, request a correction, request deletion where applicable, withdraw consent for future contact where applicable, or ask questions about how your information is used. Depending on where you are located, you may have specific legal rights under your local data protection law — we will do our best to honor reasonable requests regardless of location, though the applicable rights and how we can respond may vary by jurisdiction.

16. Children's Privacy

This Website is intended for businesses and professionals sourcing industrial machinery, and is not directed at children. We do not knowingly collect personal information from children.

17. External Links

This Website may link to third-party services such as WhatsApp, YouTube (for product videos), or WeChat. We are not responsible for the privacy practices of these external sites — please review their own privacy policies before sharing information with them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website or our practices. The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at info@hamantech.com, via WhatsApp at +86 198 9871 1720, or through our contact page. Our office: Xi'an, China.